The supervisor or administrative assistant will help choose the categories required on the application for new employees.
These eight categories are listed on the Computer Account Application:
Located on the WSCC Help Desk web-page, select the APPLICATION FOR COMPUTER ACCOUNT link and follow the instructions to complete the application. The department administrative assistant or supervisor will assist in choosing the categories on the application.
NEW USER: Individual who does not currently have a ws.edu e-mail address!
Clicking the submit button on the form, creates Ticket #1 for the Office of Information and Educational Technologies (IET) Department.
The employee's immediate supervisor, the CIO, and any data owners receive an electronic approval from IET.
NEW EMPLOYEE'S ONLY print the form, signs, and also has a witness sign the form. The new employee sends the form to the Human Resources Office for filing purposes.
As part of the new employee approval process, the Human Resources Office notifies IET to confirm that the signed Application for Computer Account form has been received from the new employee. This process creates Ticket #2. This ticket could have multiple names. It simply indicates that the signed form has been received.
If the request is approved by the required parties, the computer account with the authorized access is granted by IET.
The employee is notified via phone or e-mail that the account has been created and given the username. The employee or their supervisor is notified to call IET for the password.
If the request is not approved by any person in the approval process, the new employee and the supervisor are notified via e-mail, and the request is cancelled.
REQUESTS MADE BY CURRENT EMPLOYEES FOR CHANGES OR UPDATES DO NOT REQUIRE SENDING FORMS TO THE HUMAN RESOURCES OFFICE.
Problems with your computer accounts!
Contact the Walters State Computer Help Desk for assistance.
The WSCC Help Desk web-page has lots of great information to help including: